What to consider before booking
Filters, heat-exchange surfaces and drainage affect how a split system performs. A service should consider the indoor and outdoor equipment, how often it is used and whether the system has developed noise, odour or water leakage.
Indoor unit maintenance
The appropriate work can include filter cleaning, inspection of accessible surfaces, drainage checks and an operational assessment in line with the manufacturer’s instructions. A routine visit may differ from a deep clean of a heavily contaminated unit. Describe the condition when booking.
Outdoor access and operating condition
Clearance around the outdoor unit matters for airflow and maintenance. Tell Aura if it is mounted high on a wall, above a conservatory or behind restricted access. Specialist access equipment can change both the price and the appointment arrangements.
How often should an AC system be serviced?
Follow the manufacturer’s schedule and adjust maintenance to usage and environment. A bedroom unit used seasonally has different demands from equipment heating a home office throughout the year. Ask about the interval for your model and keep a record of visits.
Maintenance versus a repair visit
Report existing faults in advance. Water leakage, recurring errors or poor performance may need separate diagnosis. A standard maintenance price should not be assumed to include replacement pumps, electrical parts or refrigerant repairs.
Prices and what to confirm
The price depends on your equipment, access and the work required. Ask Aura to confirm the charge and what it covers before booking.
| Price component | What to ask |
|---|---|
| Routine service | Price depends on the model, number of appliances or units and the specified checks. |
| Access and cleaning | High-level access or deep cleaning can change the scope. |
| Existing faults | Repairs, parts and further diagnosis should be agreed separately. |
Ask for the total payable, including any applicable VAT, and approval before extra work. Request pricing for your property →
Send these details with your enquiry
- Number of indoor and outdoor units
- Make, model and approximate installation date
- Last service and frequency of use
- High-level access, odour, leaks or existing faults
Include your postcode and a callback number. Aura can then confirm whether a repair appointment, maintenance visit or installation survey is the right next step.
Enquire about air conditioning servicingYour questions answered
Can I clean the filters myself?
Only follow the user-maintenance procedure in the manufacturer’s instructions, with safe access. Leave internal and electrical work to a qualified person.
Does servicing include leak checks?
The required scope depends on the system and applicable requirements. Confirm the checks and records included for your equipment.
Can you service several indoor units together?
Yes, enquiries can cover a multi-unit system. Supply the number and model details so scope, access and pricing can be confirmed.
Which areas does Aura cover?
Aura is based in Uddingston and considers air conditioning servicing across Glasgow and Lanarkshire, with suitable installations across Central Scotland. Confirm your postcode, equipment support and appointment availability directly.
Local service coverage
Aura travels from Uddingston. Check availability for your postcode before booking, especially for urgent repairs.
Useful independent guidance
- Energy Saving Trust: air-to-air heat pumps
- GOV.UK: qualifications for F-gas work
- Daikin: system maintenance
- mygov.scot: alterations outside your home
Guidance checked 10 October 2026. Always use the instructions for your equipment and confirm current requirements for your project.
